Reason For Captain Rank-Flash Points

I believe i deserve a rank because i have fufilled all my promises to this clan, including calling, answering non-ranks questions, giving people help as soon as possible, I have done this for the past 12 days without getting a rank, and even epic believes that i deserve a rank, and some other ranks agree as well, i was the same rank as leart when he was lietenant, now he got general, and i am still lietenant? can u explain why please? and i called first several times including the most recent game

Thanks,
Flash Points